Jo graduated in 1996 with a degree in Social & Economic history and worked in Training & Development in the Telecoms and Insurance industries. She was looking for a new role and began working part time at Beacon in 2012, focusing on mis-sold Payment Protection Insurance claims.
She then became an Insolvency Executive as part of the Personal Insolvency team dealing with Individual Voluntary Arrangements (IVAs). Following her successful completion of the Certificate of Proficiency in Personal Insolvency in 2017 (where came second in the country!), she continued working to the Personal Insolvency department and now specialises in Bankruptcies.